What is Phishing?
Phishing is a widespread form of cyber fraud that aims to fraudulently obtain a user's bank card or other sensitive data.
A common form of phishing attack is sending fraudulent messages via email, social networks, or other communication platforms. This type of message often looks like information from a well-known source, such as a bank or any other organization you have a relationship with.
A phishing message is, in most cases, a message that urgently asks to go to an integrated link or open a file and then enter various sensitive data (password, username, card information, etc.).
To avoid phishing risks when using the VISA CONCIERGExTBC CONCEPT chatbot, please consider the following tips:
VISA Concierge will never initiate communication with you unless you have previously asked a question or requested some information and it returns an answer after a while.
VISA Concierge will only send you a payment link to enter your card data if you are applying for a service that requires payment.
VISA Concierge will not send you a payment link and will not ask you to enter your card data if you are just requesting information or making a reservation.
VISA Concierge will only contact you in the language you selected during registration, unless you request to change the language of communication.
Always make sure you are on the right link to enter your card details. Remember - the only link where VISA Concierge will ask you to enter your card data is buy.stripe.com
To purchase services available in the Chabot or to apply for the offers, you might need to enter your card data on these websites/URLs only:
Always make sure you are on the correct website before entering your card details.
VISA Concierge will send you the necessary recommendations to protect yourself against phishing. Please read these recommendations carefully and follow them strictly.
In case of suspicious actions, be sure to inform a bank representative. This is the only way to minimize the risks.
