If travel expenses are paid with the TBC Concept Visa Signature or Travel Visa Signature card and card holders travel plans are canceled or curtailed, they may be eligible to receive reimbursement of up to $5,000. However, this is subject to certain conditions that need to be met.
Insurance covers irrecoverable unused travel and accommodation costs and other pre-paid charges which the Cardholder has paid or are contracted to pay together with any reasonable additional travel expenses incurred if:
cancellation or rebooking of the Journey is necessary and unavoidable; or
the Journey is Curtailed before completion;
as a result of any of the following changes in circumstances, which is beyond the Cardholder's control, and of which the Cardholder was unaware at the time of booking the Journey:
Unforeseen illness, injury or death of the Cardholder or an Immediate Family Member;
A complication of pregnancy involving the Cardholder;
The Cardholder being compulsory quarantined on orders of a treating Doctor, jury service attendance, hijacking or being called as a witness at a Court of Law.
Detailed information about travel cancellation & curtailment can be found at the following link.
The Insurance Service (hereinafter referred as the "Service") is an optional benefit that you can choose to use. Chubb Insurance South Africa Limited (hereinafter referred to as the "Company") provides these services upon your request and sets the terms and conditions for it at its own discretion. The Company takes full responsibility for carrying out its obligations and services in a proper manner as well as for compliance with the terms and conditions set.
Special conditions for reivmbursement
chevron-down-outlinedWhat is covered
chevron-down-outlinedActions should be taken if an insurance accident occurs
chevron-down-outlinedWhat is the process for requesting reimbursement of expenses incurred from the insurance company?
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